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Friday, November 21, 2014

Sacramento State releases feedback and comments from 2013 employee campus climate survey

In response to a California Public Records Act (CPRA) request, CSUS has released the feedback and comments solicited from employees (faculty, staff and administrators) as part of the Fall 2013 Campus Climate Survey. 

Survey respondents were told that the results would be published. According to the University, no report was ever prepared until October 6, 2014 - after a CPRA request was made for a copy of the results.

As previously reported here ("CSU Sacramento releases 2013 employee survey results - job satisfaction falls well below national average"), the Human Resources report included just numbers and graphs, with no explanation, summary or discussion, and no consideration of the feedback.

Announcing the release of the numbers in October, HR Vice President Christine D. Lovely noted: "the report and results should be reviewed in context." What the employees said provides the context.

A good example of employee sentiment:
"Thank you for conducting this survey. Please actually do something with the feedback to improve employment situations on campus."


*Note: the comments are published in full, as received from CSUS. The cost was $5.20 for copies and $11.54 for preparation and handling (total = $16.74). 

Responding to the record request, the campus indicated that the feedback had not previously been compiled for review.